Return Policy

If any part of your order has become non-functioning or defective, please contact us using the form at the bottom of the page. 

You can return or exchange new and unused items within 30 days of delivery. You must return items in new or unused condition for a full refund or exchange.

Domestic US Customers:

  • Refund: we will provide you with shipping instructions to return your item(s). Once the item(s) are received into our warehouse a refund will be issued to the original payment method used on the order. The customer is responsible for paying the return shipping.

International Customers:

  • Refund: we will provide you with shipping instructions to return your item(s) to the nearest warehouse. Once the item(s) are received into our warehouse a refund will be issued to the original payment method used on the order. The customer is responsible for paying the return shipping. Store Credit is not available for international customers.

Terms & Conditions

  • Item(s) must be purchased from dirt-master.com.
  • Items must be returned within 30 days and include all packaging and contents.
  • Please allow up to two weeks for refunds to be processed after receipt of your item(s).
  • If our shipping carrier attempts delivery to you and you don't get it because you were not there, wrong address, moved without notifying us, and the package returns back to our warehouse, it will be the buyer's responsibility to pay the shipping fee to reship the order. When you receive your tracking #, please keep an eye out for the package.
  • Dirt-Master reserves the right to change this policy without prior notice